Get in Touch With Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore sportsbook we've covered? This page explains how to reach us, what we can help with, and what falls outside what a comparison site can do.

How to Reach the Team

The best way to contact us is by email at [email protected]. We read every message personally and try to reply within two working days. A short note on what your enquiry is about — a review correction, a general question, a partnership request — helps us route it to the right person and answer faster.

We do not offer live chat or phone support, and we are not a sportsbook, so we cannot process deposits, withdrawals, or account issues. For anything account-related, the operator's own support desk is always the right first stop.

What We Can Help With

• Review accuracy — If a bonus figure, rollover requirement, or licensing detail on one of our offshore sportsbook pages looks out of date, tell us. We rely on reader feedback to keep our coverage of sites like Lucky Rebel, Bovada, BetOnline, and the rest of our ranked list current.
• General questions about offshore betting — If something about how offshore sportsbooks work, how crypto deposits and payouts function, or how our ranking methodology works isn't clear, ask and we'll explain in plain terms.
• Content suggestions — If there's a topic, sport, or payment method you'd like to see us cover in more depth, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a sportsbook or industry organization and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also call the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.

What We Cannot Do

We are an independent review and comparison site, not a sportsbook operator, payment processor, or regulator. That means there are some things we're simply not positioned to handle:

• We cannot access, close, or verify anyone's betting account.
• We cannot process, delay, or expedite a deposit or withdrawal at any offshore sportsbook.
• We cannot resolve disputes between a reader and an operator, since offshore sportsbooks operate under licenses issued in jurisdictions such as Curaçao, Panama, or Costa Rica and are not regulated by any US state — there is no US regulator or ombudsman we can escalate a complaint to on your behalf.
• We cannot give personalized legal or tax advice. If you have questions about the legality of offshore betting in your state, or how winnings should be reported, speak with a licensed attorney or tax professional.

This is part of a broader reality worth repeating here: offshore sportsbooks accepting US players sit in a legal grey area. They are not licensed by any US state, and readers do not have the same protections — segregated funds, formal dispute resolution, guaranteed payouts — that a regulated US operator would offer. Before signing up anywhere, check your own state's laws and only use funds you can afford to lose.

Sharing Feedback on a Ranking or Bonus Offer

Our rankings and star ratings are based on factors like odds quality, market coverage, banking options including cryptocurrency, payout speed, and reputational track record — commission from any operator never buys a better position. If you've had a direct experience, good or bad, with a site on our list, including our top-ranked pick or any other name from BetNow to ApuestaHoy, we're interested in hearing it. Include the operator name, roughly when it happened, and what occurred, so we can look into whether our writeup needs an update.

If you're comparing options beyond sportsbooks, you may also find our page on Best Non GamStop Casinos useful for a related angle on offshore gambling sites.

A Note on Age and Responsible Use

This site and every operator we review is intended for adults aged 21 and over (or the applicable legal minimum in your jurisdiction). We do not knowingly communicate with or provide services to anyone under that age. If you are contacting us about a concern involving a minor's access to gambling content, please say so clearly and we will treat it as a priority.

Gambling should stay entertainment, not a way to solve financial pressure. If a message you're sending us touches on feeling unable to stop, chasing losses, or betting more than you can afford, please also reach out to the National Problem Gambling Helpline at 1-800-GAMBLER — free, confidential, and available regardless of whether you hear back from us first.

Response Times and What to Expect

Every message is read by a real person, not an automated system. Most enquiries get a reply within two working days; corrections and urgent responsible gambling messages are typically prioritized. If you haven't heard back after a week, it's worth resending in case your message went astray.

We appreciate readers who take the time to write in. Accurate, current information is the whole point of this site, and your feedback is one of the main ways we keep it that way.